Verde Withdrawals: Processing Time, Limits and KYC

For the players who successfully completed KYC check, a withdrawal amount of up to 499 EUR (or equivalent in your currency) will be approved by the Casino within the period of 5 mins - 12 hours, but not exceeding 2 working days from the date of the request, except for weekends and holidays.

if the requested amount exceeds one thousand United States dollars (USD 1,000) or more, the player identification procedure must be carried out by sending us a copy or a digital photograph of your identification documents, such as the Passport or an ID card.

In cases when the amount of your withdrawal request (-s) including current account balance and lifetime withdrawals are at least 20 times larger than the total sum of your deposits, you may be limited to 5000 EUR (or equivalent in your currency) for withdrawal during 30 days.

The total amount of the transactions, made through the Website by a user, reaches or exceeds USD/EUR 1000;

A copy or a photo of the identification document of the user;

We reserve the right to charge a fee amounting to our own costs for the withdrawal of funds that have not been put into play.

If a bank transfer is required to return the money to the rightful owner, all bank charges will be borne by the receiver.

It is strictly forbidden to abuse any game rounds by their postponement, including free spins or bonus games while playing with bonus money.

Any bonuses and gift free gift spins (free spins) are available for wagering within 5 days. If after this period any of the bonuses is not wagered, they will be automatically voided. The exception is those bonuses whose validity period is indicated in their detailed conditions.

For any other bonus, including dedicated cashier bonuses, the following terms apply: Maximum bet: $5 Wagering requirement: x40 Maximum transferable amount:

Those who claim a no-deposit bonus should be aware of the maximum cash payout on their winnings from the bonus. That limit is clearly written into the bonus terms. If a player's winnings go beyond this limit, the excess amount will be deducted when they withdraw.

Example: If a player gets 50 Free Spins as a no-deposit bonus and wins 100 EUR, after meeting wagering requirements and a maximum cashout of 500 EUR is set, any winnings above 500 EUR will be removed at withdrawal.

The maximum bet allowed when playing with casino bonus money is 5 EUR/USD/CAD/NZD/CHF, 10 BGN, 350 RUB, 150 UAH/THB, 500 JPY/INR, 2500 ARS, 20 PLN/RON/PEN, 3500 CLP, 130 CZK/MXN, 2000 KZT/HUF, 25 BRL/DKK, 20000 COP, 250 PHP, 130000 VND, 50 NOK, 50 SEK per spin (incl. doubling (risk-game)) until your wagering requirements have been completed.

If you wish to make a complaint regarding the Website, as a first step you should, as soon as reasonably practicable, contact Support Service about your complaint.

In the event of any dispute, you agree that the records of the server shall act as the final authority in determining the outcome of any claim.