Ruby Fortune Withdrawals: Processing Time, Limits and KYC
Ruby Fortune's public terms do not state a withdrawal processing time. The withdrawal limit is quoted as €4,000 per 7 days. A verification (KYC) clause applies before payouts. Checked October 16, 2026.
Stated processing time Not stated Not ranked on the payout board
Maximum withdrawal €4,000 per 7 days
Minimum withdrawal Not stated
- Official site
- www.rubyfortune.com/ca
- Licence in the site footer
- No licence number found in the footer
- Operator in the site footer
- Not named in the footer
- Documents read
- Ruby Fortune Casino - Terms and Conditions (last updated: 08/09/2026); Ruby Fortune Casino (Last Updated: 2023/11/22)
- Player complaints quoted
- 8
Payments
Not published before sign-up Ruby Fortune does not publish a table of withdrawal methods with amounts and times that can be read without an account. The limits and times on this page come from its terms instead.
Payment methods shown on the site at our check: Interac, Visa, Mastercard, Paysafecard, Apple Pay. A logo shows a method is offered, usually for deposits; it does not confirm the method is available for withdrawals.
Withdrawal processing time
During this period [Rolling 24 hours from initiating your withdrawal - No withdrawal processing over weekends] withdrawals will be held in a pending state, during which the balance is accessible to the players and can be reversed, thereafter it will go for processing.
They took my out of my account with out me playing it . Also I had a 80dollar withdrawal pending and it went down to 30 while I was asleep ! Don’t trust this site at all !
I won $18000 never paid me I won on August 3 /2026. They kept it pending for more than 72 hours . No one reply & they never paid me, totally scam. I lost my money. I will never recommend this online casino.
Withdrawal limits
The maximum withdrawal amount per 24-hour period is GBP10,000 or currency equivalent.
Just so everyone is aware. Once you start playing and all a sudden it refreshes the page again and not by you doing it your self you can kiss your money goodbye. It’s like it will only let you win until a certain percentage then it refreshes on its own then your wins are less and less I been playing for awhile. Don’t get me wrong I did withdrawal once and that was my mistake. Because dam you have to put double your withdrawal limit to even notice that you are starting to win again and so far this is the only site I seen that so far so save your self the trouble and find another casino site. But on the positive note they got a lot of slot so does jackpot city an etc.
Players who withdraw a sum of money that is 5 times or more, greater than their lifetime deposits across the Casino Group will liable for detailed game and play review and only be able to withdraw their winnings at a sum of €4,000 per week.
Verification (KYC) before you withdraw
the Casino is required to verify a player's identity upon single or cumulative transactions of €2,000 or more (or the equivalent value of the player's chosen currency).
they asked me for all my verification information for a withdrawal and after I said I needed my money because I dont get paid in 2 weeks mind you that money I won from my daily free spins they took all my information and locked my account will update if anything changes but as it stands right now this casino is the worst one of any of them terrible customer service and constantly look for excuses not to pay you my withdrawal has been processing for 4 days now and they stole my information my ID bank statements and everything so stay far away from this casino at all costs
By far the worst casino out there their validation after you win is a scam I gave them tax return an icbc bill and another government paper all with my address and name on it andvthey received mybid and 7 days later still didn't pay me and good luck trying to get ahold of a representative on chat took 40 minutes to get ahold of one just to be told again my validation paper work was not good enough. I told them I dont have utility bills in my name so I once again sent them a bank statement and 7 days later still not validated this site is a scam and they take advantage of seniors hoping they will just give up but im going to continue to let everyone know ruby fortune is a scam ...beware
Deposit and withdrawal fees
There may be charges incurred for withdrawals.
When winnings can be voided
The casino reserves the right to confiscate any funds that may have been left in-play on any game (Excluding Video poker) for 90 days or longer.
Closed my account after i deposited money, live chat is a complete joke. Clowns at it finest. Stay far away from this scam app
Suddenly my account was closed, no warning, no information, just closed. Try to login and says info is wrong, finally able to reach customer support and they said my account was closed for safety and security reasons but did not specify. After countless deposits and never winning or being able to cash out.
Winnings may be confiscated when a player has self-excluded themselves from gambling at other casinos due to gambling addiction/problems.
Wagering and bonus expiry
Bonus amounts are subject to a minimum wagering requirement of at least 70 times ("Play- Through Requirement") before it can be transferred from your Bonus Balance to your Cash Balance.
Do not deposit here. The first or second time you will win and then never again. It’s a scam site. The wager requirements are way too high for bonus. When you hit any free spins or bonuses in game you never win big. It will bring you back to your original deposit amount. I play these same slots on other casino and they somehow manage to win high amounts occasionally, but never ever ever here. I have deposited over 3k I withdrew around 400$ when I first signed up. Try any other casino!
If unused casino bonuses remain, that bonus, as well as any winnings generated by such bonuses and loyalty points issued, will lapse after 6 months of date of issue.
Maximum win from bonuses and free spins
Where a Sign-Up Bonus has been granted to you, subject to you being required to have met all wagering requirements, you will be limited to a maximum withdrawal value of 6 times your first deposit amount and any remaining balance will be forfeited.
the withdrawal will be capped at 100 Casino Credits (in the Player's currency of play) and the remaining cash balance will be forfeited.
Maximum bet while a bonus is active
The maximum bet while a bonus is actively being played through is €8 per round and 50c per line.
Minimum deposit to get a bonus
The welcome bonus will automatically be credited to the Bonus Account upon a successful purchase of 10 currency units or more.
Inactive account fees
an administration fee equivalent to 10 Euros of such credit balance shall be levied monthly over a 18 month period, after which the remaining balance will be forfeited.
"Inactive Account" means a Player's Account which has not recorded any login and/or logout for a period exceeding 6 (Six) consecutive months without the requirement of any financial transaction;
Complaints and disputes
Customers may submit a formal complaint by emailing [email protected] . Only correspondence sent to this designated email address will be recognised as a valid formal complaint.
A formal complaint must be raised within 6 months of the issue occurring.
How to read this page
Every clause above is copied word for word from Ruby Fortune's own documents and linked to the source. Player reports under a clause are public Trustpilot reviews about that same issue, unedited and not verified by us. We have not deposited or withdrawn at Ruby Fortune. Compare it with other casinos on the payout board, or read how we check.