Royal Vegas Withdrawals: Processing Time, Limits and KYC
Royal Vegas's public terms do not state a withdrawal processing time. The withdrawal limit is quoted as €4,000 per 7 days. A verification (KYC) clause applies before payouts. Checked October 16, 2026.
- Official site
- www.royalvegascasino.com/ca
- Licence in the site footer
- No licence number found in the footer
- Operator in the site footer
- Not named in the footer
- Documents read
- Terms and Conditions (last updated: 08/09/2026); Promotion Terms (Last Updated: 2023/11/22); Royal Vegas: Online Casino Promotions
- Player complaints quoted
- 6
Payments
Not published before sign-up Royal Vegas does not publish a table of withdrawal methods with amounts and times that can be read without an account. The limits and times on this page come from its terms instead.
Payment methods shown on the site at our check: Interac, Visa, Mastercard, ecoPayz. A logo shows a method is offered, usually for deposits; it does not confirm the method is available for withdrawals.
Withdrawal processing time
During this period [Rolling 24 hours from initiating your withdrawal - No withdrawal processing over weekends] withdrawals will be held in a pending state, during which the balance is accessible to the players and can be reversed, thereafter it will go for processing.
Made a withdrawal 5 weeks ago, and still waiting for it.. documents have all been approved.. worst customer service, if u manage to even get through. And if you do they no absolutely NOTHING!!
If I was able to add Zero start would do it. I executed a withdrawal and after 3 days they told me that the paysafecard account rejected the transaction. 2 week later the money have dissapeared!! Do not trust them. It's spam!!
Withdrawal limits
The maximum withdrawal amount per 24-hour period is GBP10,000 or currency equivalent.
Players who withdraw a sum of money that is 5 times or more, greater than their lifetime deposits across the Casino Group will liable for detailed game and play review and only be able to withdraw their winnings at a sum of €4,000 per week.
Verification (KYC) before you withdraw
the Casino is required to verify a player's identity upon single or cumulative transactions of €2,000 or more (or the equivalent value of the player's chosen currency).
Just don't. They have ridiculous bonus rules and when you when, even though I am already verified they still are delaying asking for all kinds of imposible documents. Over 10k is owed to me but they have been delaying over a month trying to find excuses.
I withdrawal some winnings over a month ago, they send email and went into my junk stating that i need to send verification. After sending all my document verification was confirmed. Iv’e send several emails and still waiting for my withdrawal. Iv’e played William Hill for many years and never had any problems with them.
The Casino reserves the right to ask You for verification documents upon registration and / or prior to processing financial transaction.
Deposit and withdrawal fees
There may be charges incurred for withdrawals. Funds must be withdrawn with the same method used for depositing, up to the amount of the deposit.
When winnings can be voided
The Casino reserves the right to void any winnings that were obtained as a result of hardware/software error or malfunction.
Winnings may be confiscated when a player has self-excluded themselves from gambling at other casinos due to gambling addiction/problems.
Wagering and bonus expiry
The Bonus amount is subject to a minimum play through (wager) of 35 times (35x) by you before it can be transferred from your Bonus Balance to your Cash Balance ("Play Through Requirement").
They are constantly making excuses as why they are not paying me I did that bonus 80 chances for 1$ I deposited 2.50 and I ended up winning 2550 I played out the wagering requirements I sent in all documents they requested it’s now been a over a month since I withdrew but just over 2 weeks since my documents were approved and now they keep telling me it’s under review or processing but they have escalated it over and over again and tell me 24 to 48 hrs for feedback but I never get any feedback any ideas on what I can do or say to them to get my withdrawal
If the match offer remains unused in your Bonus Balance for two (2) months or longer from the date the claim was made, the match bonus will be forfeited to the Casino .
Maximum win from bonuses and free spins
In the event that a Player has a positive cash balance after the 70x wagering requirement is complete and such Player attempts to make a withdrawal, the withdrawal will be capped at 100 Casino Credits (in the Player's currency of play) and the remaining cash balance will be forfeited.
Where a Sign-Up Bonus has been granted to you, subject to you being required to have met all wagering requirements, you will be limited to a maximum withdrawal value of 6 times your first deposit amount and any remaining balance will be forfeited.
Maximum bet while a bonus is active
The maximum bet while a bonus is actively being played through is €8 per round and 50c per line.
The maximum bet while a bonus is actively being played through is €8 per round and 50c per line. Failure to follow this condition may result in forfeiting any winnings.
Minimum deposit to get a bonus
New Royal Vegas members claiming the Welcome Bonus are eligible for a 100% match of up to C$ 300, which also delivers a 2500 loyalty points boost . The minimum deposit to qualify? C$ 10.
The welcome bonus will automatically be credited to the Bonus Account upon a successful purchase of 10 currency units or more.
Inactive account fees
an administration fee equivalent to 10 Euros of such credit balance shall be levied monthly over a 18 month period, after which the remaining balance will be forfeited.
"Inactive Account" means a Player's Account which has not recorded any login and/or logout for a period exceeding 6 (Six) consecutive months without the requirement of any financial transaction;
Restricted countries
The Casino reserves the right to amend the list of jurisdictions from which it will not open accounts, or process bets or financial transactions from time to time at its sole discretion.
Complaints and disputes
Customers may submit a formal complaint by emailing [email protected] . Only correspondence sent to this designated email address will be recognised as a valid formal complaint.
It would seem that this company does not like to pay out their withdrawals. Tried to jump on their live chat, and it just keeps asking if i's still waiting for an agent. I think perhaps a complaint, and possible lawsuit are in order given the amount of people who have not been paid?
A formal complaint must be raised within 6 months of the issue occurring.
How to read this page
Every clause above is copied word for word from Royal Vegas's own documents and linked to the source. Player reports under a clause are public Trustpilot reviews about that same issue, unedited and not verified by us. We have not deposited or withdrawn at Royal Vegas. Compare it with other casinos on the payout board, or read how we check.