Lucky Block Withdrawals: Processing Time, Limits and KYC

Subject to the satisfaction of our identity and security checks, we will aim to process withdrawals within 24 hours of a request.

The minimum withdrawal amount per transaction is € 10 (or equivalent in other currency) with the exception of an account closure in which case you may withdraw the full balance.

The standard maximum withdrawal limit is €150,000 per rolling 30-day period.

In order to start betting on the Service or withdraw your winnings, we may require you to become a verified Customer which includes passing certain checks.

This includes but is not limited to, a picture ID (copy of passport, driver's licence or national ID card) and a recent utility bill listing your name and address as proof of residence.

Fees and charges may apply to customer deposits and withdrawals, which can be found on the Website. In most cases we absorb transaction fees for deposits to your luckyblock.com Account. You are responsible for your own bank charges that you may incur due to depositing funds with us.

There are no withdrawal commissions if you roll over (wager) the deposit at least 1 time. Otherwise we are entitled to deduct a 8% fee with minimum sum of 4 euro (or equivalent in your account currency) in order to combat money laundering.

We reserve the right to confiscate any funds if any fraudulent activity or bonus abuse attempt is detected.

Using fraudulent game patterns to circumvent wagering of bonuses or take advantage of a certain game features is strictly forbidden and all winnings currently or due to be credited to your account will be retained.

The Bonus amount must be wagered a total of 35 times before it becomes withdrawable cash.

Whenever the Bonus amount falls below €0.10, the Bonus is automatically closed and forfeited.

Maximum bonus amount that can be converted to cash and withdrawn is equal to 10 times the bonus amount.

If your Account remains inactive for a continuous period of 180 days (i.e., no bet activity), it will be classified as Dormant.

A maintenance fee of 10% of the remaining balance per month may be deducted, to cover the administrative costs of maintaining the account.

You are not a resident of any country in which access to online gambling to its residents or to any person within such country is prohibited.

Disputes must be lodged within three (3) days from the date the wager in question has been decided. No claims will be honoured after this period.

Should all efforts to resolve a dispute to the Customer's satisfaction have failed, the Customer has the right to lodge a complaint with our licensing body Gaming Services Provider N.V.